GAMERSYDE | Wii U, PS4, Xbox One Wednesday, November 13, 2013 | 9:28 AM

Gamersyde data loss

Some of you guys already contacted us about, but we were waiting to try all solutions before actually announcing it, we suffered a major data loss over the week end. To sum up, we lost all our videos from January 1 to August 28 of this year. More details inside.
Update: Torrents are working again.

Until this summer we had three levels of storage for our videos:
- A live download server with 1 to 2 years of videos
- A storage server (known as backup server on the download page) with 2 to 3 years of videos
- A backup server with all our videos since we started 10 years ago.

For financial reasons we had to stop renting the first server at the end of August this year, and migrate to a server with much less disk space but also much cheaper for our downloads.

Our backup server is full since the beginning of the year, and we simply couldn't afford to buy a new one (it was either this, or go to E3, basically).

I'm sure you guys have already guessed what happened by now. Our second server died over the week-end. This 6 years old server used a RAID5 composed of 8 hard drives (some of them had already died and been exchanged with no problems), but it looks like something went wrong in the server PSU and 2 hard drives died at the same time, leading to an unusable array, and basically no way of recovering anything.

Most members of the Gamersyde team still have their own videos on their PCs, so we should be able to upload these again, but for everything else there is no simple way of recovering them. I will put in place a special stats page for us that will allow us to check and see which videos are popular enough to go and find them again, but we can't do much more than that. The streams are still working, at least.

The site itself was basically unaffected by this issue. All our scripts we use to put videos online were running on that particular server, but I managed to transfer everything to a new virtual machine. The only thing missing now, besides 9 months of videos, is the torrent system, but it should be back today, or by the end of the week at worse.

All comments

Commented on 2013-11-13 10:14:17
Guys! :( I'm really sorry... Bummer...
Commented on 2013-11-13 10:33:53
That is a tragedy lads. I'm very sorry :(
I love being able to access your incredible library of past videos. E.g. Being able to grab at 5 year old Direct Feed gameplay video of Killzone 2 to explain AND show somebody how awesome the game still holds up today, is an awesome thing to be able to do and the ONLY place on the web where such a thing can be done.
Commented on 2013-11-13 10:50:43
You guys lost everything!?

Pre-order cancelled.
Commented on 2013-11-13 10:52:26
That's awful guys. All the work and hours to get everything sorted and with the launch of new consoles upon us. Good luck!
Commented on 2013-11-13 11:14:39
If this is purely down to finances how about integrating a donation button onto the site? The amount of work you guys put in is phenomenal and im sure many regular members would be willing to contribute even just a few dollars/pounds/euros every now and then. Perhaps even having a dedicated download server for donators? Should put it to the vote ;)
Commented on 2013-11-13 11:17:52 In reply to Executioner_UK
Legal donations for a French company are very difficult, and would most likely cost us more in accounting than we would get.
Commented on 2013-11-13 12:41:50
you guys are by far the best gaming site. hopefully u guys stay around
Commented on 2013-11-13 13:06:12
Sorry to hear that guys/girls.

I still have 60,5 GB of Gamersyde content in 217 files, my upload speed is sh*t, but I can upload if you don't mind waiting. I believe that's a great solution - not sure how much viable, though - since a lot of the members must have a ton of videos on their HDs as well.

Wish you all the best of luck.
Commented on 2013-11-13 14:14:03
Sorry you guys are having to go through this :(
Commented on 2013-11-13 15:02:35
If you guys ever find out a way to accept donations, don't hesitate to share as I am willing to put in some money for sure. And I am confident others are too.
Commented on 2013-11-13 15:52:12
Really sorry to hear that guys.
Commented on 2013-11-13 16:27:28
Owww, that sad. I just wish you good luck and we need you Gamersyde!
Commented on 2013-11-13 16:55:24
This is of course sad. But I watched every video which was available on this site for the last several years so I won't miss those lost videos much.
Commented on 2013-11-13 18:28:00
It is indeed very shitty; but heads up and move forward. In a few months, it'll be nothing but a interesting story to tell.
Commented on 2013-11-13 19:15:39
Really sorry to hear that guys. Best of luck.
Commented on 2013-11-13 21:44:33
I'm glad to learn the torrents are back up. Sorry ya'll lost ya'll data though.
Commented on 2013-11-14 01:58:31
Man, that sucks guys! You're still the best place for high quality videos, so this loss of data wont hold be back from visiting the site, I'll keep coming back as long as you keep putting them up :)
Commented on 2013-11-14 12:12:45
I'd be prepared to stump up a yearly subscription for access to, for example, your backlog of videos that are older than a year.
Commented on 2013-11-14 13:15:18
There's no other site quite like this one, I love what you do guys, so I'll give you all my money if you ever decide to accept it :D
Commented on 2013-11-14 13:41:04
Can we support you with a donation system? I would like to spend ten bucks/quarter, and if you announce it right, there will be many supporters.
Commented on 2013-11-16 23:00:43
in regards to donations, why not just use bit coin? and uhh sorry for your loss guys...

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