Issues downloading from Backup server

DarkDays15
DarkDays15
Since 1370 Days
Hello, I was trying to download older DOOM Eternal trailers, when I first encountered this issue:

This site can’t be reached
dlsecondary.gamersyde.com refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

I tested the Backup server download of various other videos, but only one old Titanfall trailer worked. Using a different browser or a smartphone did't help. Is anybody else experiencing this?
In reply to
dc_coder_84
dc_coder_84
Since 1875 Days
Same issue here. I cannot download this video from the backup server:
https://www.gamersyde.com/video_death_stranding_ba...
I get the error message "Unknown error, please try again". Tested with Firefox.
In reply to
Evilash
Since 1441 Days
Hello, 
same here, I cannot download the Elder Scrools Online latest cg trailers (Elsweyr and Greymoor). 
I have the same issue with other games videos (other videos download links works correctly).

Is it possible the repair?
Thanks!
In reply to
alex_from_siberia
Since 1795 Days
The same problem.
In reply to
sebaswerty
Since 1558 Days
Any ideas? Backup server won't work for me either
In reply to
TomArrow
Since 1349 Days
I also have problems, getting the following error (while logged in):
<Error>
<Code>AccessDenied</Code>
<Message>
Anonymous user cannot access public access disabled bucket
</Message>
<RequestId>839BE1D977947716</RequestId>
<HostId>
8KigvTKL7Ped+PscEZBBhe1Ughli4JhiGZ+NGT0krcFMgvExM5IQvt2BHZvNhfsSByyYob/2RNKg
</HostId>
</Error>


Wanted these:
https://www.gamersyde.com/video_ghost_of_tsushima_...
https://www.gamersyde.com/video_ghost_of_tsushima_...
https://www.gamersyde.com/video_ghost_of_tsushima_...
In reply to
nicknight
Since 2575 Days
So is there any update on this, guys?
In reply to
Driftwood - Dictateur en chef
Driftwood
Since 6157 Days
If the videos aren't available anymore, we most lilely can put them back up. One, there would need to be available to download on the publisher's press site, which isn't sure, and two, it would require us to take time to get the videos on demand, which would be ok if it were our day job and didn't have to keep updating the website with new content. Sorry guys, but as far as I know, unless it's a technical issue, in which case only Blim knows and he doesn't seem to be willing to comment, there is nothing we can do about old videos which cannot be downloaded anymore.
In reply to

PC videos : i9 9900K @ 4.5 GHz, 16 Go RAM (DDR4), Windows 10, GeForce RTX 2080 Ti Gigabyte OC Edition

dc_coder_84
dc_coder_84
Since 1875 Days
Another example would be the videos of Detroit Become Human...
In reply to
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