Issues downloading from Backup server

DarkDays15
DarkDays15
Since 1323 Days
Hello, I was trying to download older DOOM Eternal trailers, when I first encountered this issue:

This site can’t be reached
dlsecondary.gamersyde.com refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

I tested the Backup server download of various other videos, but only one old Titanfall trailer worked. Using a different browser or a smartphone did't help. Is anybody else experiencing this?
In reply to
dc_coder_84
dc_coder_84
Since 1829 Days
Same issue here. I cannot download this video from the backup server:
https://www.gamersyde.com/video_death_stranding_ba...
I get the error message "Unknown error, please try again". Tested with Firefox.
In reply to
Evilash
Since 1394 Days
Hello, 
same here, I cannot download the Elder Scrools Online latest cg trailers (Elsweyr and Greymoor). 
I have the same issue with other games videos (other videos download links works correctly).

Is it possible the repair?
Thanks!
In reply to
alex_from_siberia
Since 1748 Days
The same problem.
In reply to
sebaswerty
Since 1512 Days
Any ideas? Backup server won't work for me either
In reply to
TomArrow
Since 1302 Days
I also have problems, getting the following error (while logged in):
<Error>
<Code>AccessDenied</Code>
<Message>
Anonymous user cannot access public access disabled bucket
</Message>
<RequestId>839BE1D977947716</RequestId>
<HostId>
8KigvTKL7Ped+PscEZBBhe1Ughli4JhiGZ+NGT0krcFMgvExM5IQvt2BHZvNhfsSByyYob/2RNKg
</HostId>
</Error>


Wanted these:
https://www.gamersyde.com/video_ghost_of_tsushima_...
https://www.gamersyde.com/video_ghost_of_tsushima_...
https://www.gamersyde.com/video_ghost_of_tsushima_...
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